New Feature for ozLiberty.com

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Hello guys.

As part of the Ozliberty overhaul, the Admin wish to implement a reviews system.

How will this function?
Members will be able submit a product, description, price etc.
Upon  approval By the Admin, it will be published for other members to comment on and review. 


The reviews system will incorporate lots of different area's, such as;
Products:
Intake
Fuel systems
Exhaust
Electronics
Body work
Wheels, etc.

Also,

Workshops:
Mechanics
Paint & Panel
Electricians
Tuning workshops.

As well as dealerships.

My question is, what criteria do you think the ratings should be based on?
The ratings will be */5.

For example.
What criteria would you use to rate, an electronic  boost controller?
What aspects of its operation do you take into account when purchasing or using?

Here is an example:
http://www.buzzaboutwireless.com/cms/mo … eless.html

Please post up your opinions, every opinion is welcome.

Soop
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Re: New Feature for ozLiberty.com

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The criteria that the rating is based on would be different for different reviews...... i.e. for the Boost Controller example you would have a DIY install rating, ease of use rating, ease of adjustment rating etc.

a workshop, panel shop, tuner...... and so on would have criteria like workmanship quality, co-operation, knowledge, customer service, value which is hard to judge as quality of work, knowledge, customer service cost and other factors influence this and everybody has different opinions about what is important to them.

each different criteria should have a different "weight" in the overall rating....like visual appeal 10% ease of use 35% value for money 20% ease of installation 20% cost 15% 

eg

X Brand EBC

Visual Apeal 4.5/5
Ease of use 2.5/5
value for money 5/5
ease of installation 4.5/5
cost 5/5

overall rating 3.975/5

this could be worked out with a lot more indepth criteria obviously


Just a thought anyway



Jeff

jeffysfinal
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Re: New Feature for ozLiberty.com

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Hi,

Can't really help here. The system has been in place on GTR for a couple of months now, not one review has been made?

Is it really worth doing? Bare with me.

I think you will find a rating system on workshops and the such will be drawing a very fine legal line, defamation suits branched from internet forums are not uncommon, and creating an entire section would be a scary thought. So ADMIN gets to view it, does every negative comment get discarded in fear of such legal action?

Sounds like a lot of extra work, making sure a seller, be it private or vendor doesn't trump up a particular item in the effort to sell said item.

How can someone become qualified to make an assessment on mechanical parts etc? Post count?



?

We have sub sections already. Surely sticking an EXHAUST thread in the Under The Bonnet sub section would be just as accessible?

Excuse my cynical approach. I'm all for making the effort and thinking about this properly so the upgrade WORKS. Being honest now about the negatives, as I see it, will help the process.

Cheers,
Nik

theprotest
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Re: New Feature for ozLiberty.com

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theprotest;128426 wrote:

Hi,

Can't really help here. The system has been in place on GTR for a couple of months now, not one review has been made?

Is it really worth doing? Bare with me.

I think you will find a rating system on workshops and the such will be drawing a very fine legal line, defamation suits branched from internet forums are not uncommon, and creating an entire section would be a scary thought. So ADMIN gets to view it, does every negative comment get discarded in fear of such legal action?

Sounds like a lot of extra work, making sure a seller, be it private or vendor doesn't trump up a particular item in the effort to sell said item.

How can someone become qualified to make an assessment on mechanical parts etc? Post count?



?

We have sub sections already. Surely sticking an EXHAUST thread in the Under The Bonnet sub section would be just as accessible?

Excuse my cynical approach. I'm all for making the effort and thinking about this properly so the upgrade WORKS. Being honest now about the negatives, as I see it, will help the process.

Cheers,
Nik
Have to agree with you on all accounts there.  Maybe we should do away with the idea of review workshops and the like,  but I do like the idea of item reviews.

jeffysfinal
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Re: New Feature for ozLiberty.com

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While thats a valid point Nik, the flip side to it is that positive feedback is more powerful than any advertising.

Sure it can be abused, but thats what Admins and moderators are for.

The benefits will far out weight the negatives for most work shops.

Soop
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Re: New Feature for ozLiberty.com

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Hi Paul,

No, sorry, you're wrong. There is no way of us to verify information good or bad about a workshop or service.

It is simply impossible.

Cheers,
Nik

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Re: New Feature for ozLiberty.com

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What opinions do you hold, in the Product rating aspect?
As i feel this will be the most used aspect.

What criteria should be used, to rate tyres?

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Re: New Feature for ozLiberty.com

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jeffysfinal;128423 wrote:

The criteria that the rating is based on would be different for different reviews...... i.e. for the Boost Controller example you would have a DIY install rating, ease of use rating, ease of adjustment rating etc.

a workshop, panel shop, tuner...... and so on would have criteria like workmanship quality, co-operation, knowledge, customer service, value which is hard to judge as quality of work, knowledge, customer service cost and other factors influence this and everybody has different opinions about what is important to them.

each different criteria should have a different "weight" in the overall rating....like visual appeal 10% ease of use 35% value for money 20% ease of installation 20% cost 15% 

eg

X Brand EBC

Visual Apeal 4.5/5
Ease of use 2.5/5
value for money 5/5
ease of installation 4.5/5
cost 5/5

overall rating 3.975/5

this could be worked out with a lot more indepth criteria obviously


Just a thought anyway



Jeff
Top stuff Jeff thats exactly what we are looking for.

Using a rate for each criteria will calculate its overall rating. And yes we can make the weight of certain criteria more than others. This woudl be particularly good for say an aesthetic item, it could be dirt cheap (high rating) but the overall finish is piss (lowest rate). The weight of the finish should carry more weight than the price.

FOZ13
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Re: New Feature for ozLiberty.com

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Hi Paul,

I honestly find all the personal review type things very hard to govern. If you have too many criteria, people just start to wing it.

Tyres: My Clear 17's are perfect, minimal road noise, 5/5 for price and have lasted an age.

.................................So many VARIABLES!

Ever tracked your car? Clears = ****.
Ever been on a cambered road at 100+? No...
Of course they are cheap, they are ****.
How many K's do you do? 5k a year....

!!!

So I dunno. A tyre review should only be done after a few thousand K's. But, what do people want tyres for? Are you going to put Toyo Proxes on a FWD N/A Gen1 because they are rated 4.97/5? Will you break the tyre section into track tyres and road tyres?

SO MANY VARIABLES!

You are talking about adding twelve different sections to a forum that (Liberty Specific + FS/W) has 15 sections already. I understand it is all JAVA accessed... but... I feel you should fill more seats before building a bigger stadium.

Cheers,
Nik

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Re: New Feature for ozLiberty.com

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Hi,

On from there, don't take to heart my defeatist attitude (Ricker), I love progress.

These review systems ONLY work if there is a huge amount of traffic and input to the reviews - 3 reviews with and average of 2.5 will tell people nothing.

Cheers,
Nik

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Re: New Feature for ozLiberty.com

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Here is some criteria I woul duse for a Tyre workshop

[LIST]
* Did the dealer sell you the same tyre(s) that you accepted in the quoting process?
* Did you pay the price you were quoted?
* Did the dealer provide professional service?
* Did you get one of your preferred appointment times?
* Was this dealer in a convenient location for you?
* Was the store clean?
* Was there ample parking available?
* Would you recommend this business to a friend?[/LIST]
No comments required. They are all closed questions

FOZ13
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Re: New Feature for ozLiberty.com

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Hi Rick,

I was commenting on reviewing the tyre itself, not the workshop.

I wouldn't touch workshop reviews with a ten foot pole mate.

Cheers,
Nik

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Re: New Feature for ozLiberty.com

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For tyres how bout:

Dry - Rates dry traction when accelerating,braking and cornering.
Wet - Rates wet traction when accelerating,braking and cornering.
Wet Braking - Rates wet Braking when accelerating, braking and cornering.
Steering Responsiveness - Rates the tyre's steering responsiveness.How quickly it follows the driver's steering input?
Noise Level - Rates the noise level and tone(s) generated by the tyre.
Tread Wear - Rates quickness of wear based on the driver's expectations.

I think its safe to assume that we are all spirited drivers.

FOZ13
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Re: New Feature for ozLiberty.com

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Hi,

You'd definitely have to add what car the user has said tyres on.

Like I said, this can work, and I want it to. Just way better to nut out the dark side first, rather than copping it later!

Tread wear would need to be done at a control distance?

Again, most things I throw out are granted outliers, but until a large amount of users have input on a particular product, outliers will throw out the whole thing.

MSN me if you want Ricker. I just reinstalled.

Cheers,
Nik

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Re: New Feature for ozLiberty.com

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I think the criterion used in magazines such as Autosalon is quite adequate. It's usually Price, Effectiveness, and Quality. This sort is probably best implemented at the end of a DIY thread. Just go on with the normal lay out and at the end rate the product, this is aleady done in most DIY's where a new product or modification is made/installed.

I think a stand alone review would do well also, it would need a usual blerb about what it does and why it's needed. It will stop the million and one threads entitled 'Does any one have a _______ and how good is it?' etc, etc. As long as you can trust fellow members opinions.

And talking of opinions, I think workshop reviews aren't neccessary, if you have a good experience or bad experience put it up in the appropriate State thread so that local members are aware of it (refer to the Boxer Service thread in QLD). No need to subject a workshop to a select criteria, just say, 'This place is good/rubbish and they really helped/screwed-me-over, talk/abuse to Jo Bloggs the manager there'


Nick


theprotest;128426 wrote:


How can someone become qualified to make an assessment on mechanical parts etc? Post count?

We have sub sections already. Surely sticking an EXHAUST thread in the Under The Bonnet sub section would be just as accessible?
Whole heartedly agree, if you have a really great experience with a workshop or particular brand of motor part then tell the world! And if you have really rubbish experience that IS ENTIRELY the fault of the workshop/product then do the same. But a sub-section full of people like me reviewing something I probably installed the wrong way is no use to anyone and may cause more problems then it solves.

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