Dual Mass Flywheel Issues Resolved

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Hey guys,
There have been a few threads floating around regarding some issues with the DMF making a horrible sqwarking noise when engaging at high revs (or low revs if yours happens to be on the way out).

This generally applies to GENIII RX.

Mine had this noise in spades and was repaired under warranty (I have an extended 5 year new car warranty). Seemed to fix the issue for a while but now it resurfaces occasionally.

Had the car serviced at Docklands yesterday and got talking to one of the service advisors and was advised that Subaru have acknowledged that the revised DMF fix doesn't always work and if the customer is happy to proceed that they will replace the DMF with a solid flywheel. So, I'm going to get this done.

Keep in mind that mine is still under warrantly and I am not advising that every GENIII with this problem will be eligable for this fix covered by Subaru Australia.

I simply wanted to post this to make you aware that Subaru have acknowledged replacing the DMF with a solid flywheel as a remedy for the problem.

I remember seeing a while ago that someone had had this done to their car and would like to direct a question to those that have. Any noticeable difference in the way the clutch feels or performs?

Cheers,
Chris

WhiteRX
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Re: Dual Mass Flywheel Issues Resolved

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great post dude...

im gonna stickie it..

and re-title it to Dual Mass Fly wheel issues

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Sold the Subaru, replaced it with a Honda.. but all I know is Subaru's! (and Holden V8's of course):secret:

Re: Dual Mass Flywheel Issues Resolved

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My very first sticky - I'm so chuffed....

WhiteRX
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Re: Dual Mass Flywheel Issues Resolved

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I got rejected at Doncaster Subaru saying it's a driver style problem, recently it's starting to shudder as well now, I have to take off in first above 2000rpm now to prevent shudder, never did it before.

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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Sounds like a totally different issue to the DMF. I'd say that yours is a clutch problem more than a problem with the flywheel.

WhiteRX
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Re: Dual Mass Flywheel Issues Resolved

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Clutch problems after 68,000 k's? hrmm, Subaru is not really giving me a good impression since I purchased it, and here I thought Holden was bad.

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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zoliberty wrote:

Clutch problems after 68,000 k's? hrmm, Subaru is not really giving me a good impression since I purchased it, and here I thought Holden was bad.
There can be any amount of problems with a car at any Klm range. The clutch is one thing that can stuff up pretty quickly if the car has ever been driven poorly in the past.

Your issue sounds as though it's a clutch wear problem, which usually cannot be claimed under warranty as it's a wear & tear item, same as your tyres and brakes e.t.c.

Is it really Subaru's fault that your car has a busted clutch?

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Re: Dual Mass Flywheel Issues Resolved

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The flywheel is the clutch in a dual mass setup, they cannot be considered as seperate parts.

The fix for the dual mass flywheel problem is as simple as fitting a new clutch and machined flywheel from an old EJ22 Liberty.

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Cheers. Al.  :big_boss:

Re: Dual Mass Flywheel Issues Resolved

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WhiteRX wrote:

There can be any amount of problems with a car at any Klm range. The clutch is one thing that can stuff up pretty quickly if the car has ever been driven poorly in the past.

Your issue sounds as though it's a clutch wear problem, which usually cannot be claimed under warranty as it's a wear & tear item, same as your tyres and brakes e.t.c.

Is it really Subaru's fault that your car has a busted clutch?
The dud DMF is actually, I get the sqwark sound as well, it's weird, the car seems to take on different characteristics daily, like today the shuddering was almost non existant or some days when you let the accelerator go when cruising the engine brake is really severe which makes the jolting a whole lot worse then other days when it's smoother.

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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zoliberty wrote:

The dud DMF is actually, I get the sqwark sound as well, it's weird, the car seems to take on different characteristics daily, like today the shuddering was almost non existant or some days when you let the accelerator go when cruising the engine brake is really severe which makes the jolting a whole lot worse then other days when it's smoother.
Interesting. What year is your car? If it's a later model, you might have more of a chance of pleading your case. Did you buy it from Subaru? Does it have a complete Subaru service history? These two will help your case if you want to try and get this fixed.

So we all know that the "sqwark" noise you are hearing is most likely a DMF issue but it also sounds as though you have some clutch wear issues with the shuddering e.t.c.
Subaru are not openly admitting that there is a manufacturing fault with the DMF for a couple of reasons. Firstly this would've meant a recall and secondly, there was a minority of cars with this issue which are potentially pushing ten years old, so have been fixed or can be put down to wear and tear.

I'm one of the lucky ones that has a late model genIII that is still under new car warranty, so Subaru Aust are still willing to help me out without much pushing on my end.

Even if they agree to fix your DMF issues at no charge, if they discover any clutch wear issues at the same time, this will not be covered and charged seperately.

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Re: Dual Mass Flywheel Issues Resolved

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WhiteRX wrote:

Interesting. What year is your car? If it's a later model, you might have more of a chance of pleading your case. Did you buy it from Subaru? Does it have a complete Subaru service history? These two will help your case if you want to try and get this fixed.

So we all know that the "sqwark" noise you are hearing is most likely a DMF issue but it also sounds as though you have some clutch wear issues with the shuddering e.t.c.
Subaru are not openly admitting that there is a manufacturing fault with the DMF for a couple of reasons. Firstly this would've meant a recall and secondly, there was a minority of cars with this issue which are potentially pushing ten years old, so have been fixed or can be put down to wear and tear.

I'm one of the lucky ones that has a late model genIII that is still under new car warranty, so Subaru Aust are still willing to help me out without much pushing on my end.

Even if they agree to fix your DMF issues at no charge, if they discover any clutch wear issues at the same time, this will not be covered and charged seperately.
It's a late MY02 which I purchased from Nunatoyota mid last year and yeah it has full service history. The guy at Doncaster Subaru assured me that it's not a safety concern and that it's driver error, that there is two types of noises which is a sqwark and a sqweak and mines the latter. And talk about inconsistancy, the last two days my car has not been shuddering!!!!

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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Well Lads,

The car has been dropped off at Docklands for the conversion from DMF to Solid Flywheel.

I'll let you know how it all goes and also if there are any major difference to NVH levels or response e.t.c.

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Re: Dual Mass Flywheel Issues Resolved

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UPDATE: Work is now completed. docklands were awesome, No charge for anything, not even the loan car.

They fitted a solid flywheel and new clutch kit. The clutch is much lighter than the DMF setup and also has a higher take up point than the DMF. Still getting used the the difference with that.

The engine revs are much more responsive than the DMF, I presume this is due to the Solid Flywheel being lighter than the DMF. There is a truck load more grab in this setup than the DMF setup.

So, even though it's early days, so far I'm pretty happy that I decided to get it changed over.

If you have the means, get this done.

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Re: Dual Mass Flywheel Issues Resolved

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WhiteRX, was your car on warranty? Who did you speak to? Can you scan an invoice? >>;]

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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zoliberty wrote:

WhiteRX, was your car on warranty? Who did you speak to? Can you scan an invoice? >>;]
Hey,

Car is still under new car warranty, so there was no charge.

I don't have a scanner, but I can list the items that were used for the change over from what's printed on the invoice:

Job Description:
Clutch Plate Noisy - Fit new solid flywheel and matching clutch kit - Car has 5 year warranty.

Part # & Description
SU30502AA051 - BRG Clutch Release **** 55N-4WD
SU30100AA870 - Disc Complete Clutch 88A
SU30210AA620 - Cover Complete Clutch 88A
SU30530AA021 - Lever CP-CCH REL MY99
SU30539AA000 - Clip CLU REl BRG L Lib 55N
SU30534AA001 - Spring Clu Lvr 55N
SU800610740 - Bolt MY02-44S
SU12342AA090 - Flywheel Assy Flexible 88A

Can't help with pricing as it's all indicated as under warranty.

Hope this helps
Cheers
Chris

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Re: Dual Mass Flywheel Issues Resolved

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Ahh warranty, I have no chance then, I only had 3 years.

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Re: Dual Mass Flywheel Issues Resolved

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Hey all,

After much anticipation i've just bitten the bullet and changed the clutch/flywheel assembly from a sprung Dual Mass Flywheel and a solid clutch to a sprung clutch and a Solid Flywheel!

Well it all started when i heard noises - thought to be the thrust bearing or something like that. So with the car having done over 120k km, i decided to go all out and get the whole clutch kit and flywheel replacement.

Subaru want $1900 for parts and labour but i managed to source a clutch kit and solid flywheel assembly from Jim Berry at Race Clutch in QLD. Top bloke by the way! $495 delivered. Had to organise then the solid flywheel bolts from Subaru. Then had the clutch fitted at Cromwood Auto Services for $370 - Fantastic service, had the whole clutch swapped out in just hours.

So i'm very pleased with the work carried out. The car is honestly better than new. So much better to drive now, no budgie noises and best of all no DMFlywheel squark!! Recommend it to any manual Lib owner!

Tim.

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Re: Dual Mass Flywheel Issues Resolved

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^^^

Awesome! Welcome to the "Solids" club. Let's see how may we can convert. :new_russi

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Re: Dual Mass Flywheel Issues Resolved

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2[/FONT]

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Re: Dual Mass Flywheel Issues Resolved

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MY02RX Offline:
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department of fair trading and the current affair will help....smile if not then :***: of that dosent work then be a discruntal postal worker and just :vinsent::vinsent:

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Re: Dual Mass Flywheel Issues Resolved

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Just keep stressing to them that this is a design fault and explicitly describe the symptoms. Cite other owners that have had the DMF replaced.

To provide you with a bit of background, I had mine replaced mid last year with another DMF (they wouldn't do a solid mass flywheel) at Docklands. I had to pay for the labour, which was about $700 and it was found that my clutch was buggered too so that was another ~$400, but the part itself was replaced at no charge to me.

Make sure you talk exclusively with Subaru Australia about this until they refer you to a dealer service manager once/if they have agreed to service it.

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Re: Dual Mass Flywheel Issues Resolved

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Peter Mikeska (Service Manager) of Subaru Docklands just called to say that if I changed to a single mass flywheel, the same problem would come back after 15 to 20k.

His view is that judder is caused by hot spots on the clutch and it is best to feather the throttle at 12 to 1500 rpm when I have judder and the problem will go away.

Their experience is that the problem exists for both single mass flywheel and dual mass flywheels. The reason the single mass was changed to a dual mass was to reduce clutch judder, but that didn't work either.

The clutch shriek is apparently caused by dry bearing/spacers. Even though they were replaced along with a clutch assembly three years/40k ago, over time the problems have returned as the bearing became dry again and the clutch developed hot spots.

He suggested that you would see blue hot spots on the clutch if it was removed. He also suggested it is a common feature of four wheel drive cars.

He confirmed that my clutch is only 40k old and they should last 100k for a careful driver, so clutch wear is not an issue.

I queried why there is a service bulletin in America to change the flywheel to single mass to resolve this issue if it does not fix the problem, but he just talked about how there are various therories, but in his experienec, changing to single mass flywheel does not work for long and the same problem returns.

I suggested it was a vibration issue, that if it were hotspots, these could be removed by feeding the clutch in at 3000 rpm to remove the surface of the clutch, but that hadn't worked. He suggested it was a feature of four wheel drives and common.

Also, Subaru Assured warranty will not cover this kind of problem when it is due to wear or inherent in the design, they will only cover mechanical defects/failures.

In short, Subaru Australia do not accept these problems as a design fault that is fixed by changing to single mass flywheel and is something that is inherent in four wheel drives.

I believe that is the end of the story, so looks like I will soon become an ex-Subaru owner when the warranty runs out. I would expect short drivetrain life and expensive clutch repairs in the near future, so I am not going to keep this car if it is an inherently flawed design. Never had any clutch problems with two wheel drive cars, I like the look of the Honda Euro or Lexus IS200!!!

Any thoughts or comments?

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Re: Dual Mass Flywheel Issues Resolved

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Well I've been a Holden man from the start, since '05, end of '07 I decided to leave Holden and try something different, ala Subaru, well, it has certainly left a bad taste in my mouth, I've learnt to live with the shuddering, squark, jolting etc but I don't know if I'll buy one again.

zoliberty
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Re: Dual Mass Flywheel Issues Resolved

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I know what you mean about bad taste. I was getting my hopes up that I could fix the problem under warranty, but that is not possible if it is an inherent design problem with Subaru AWD.

Did a bit more research, and found a useful website which explains the inherent problem with Subara AWD, in this case a WRX (see http://www.spdusa.com/new_page_11.htm)

There is almost always some slight clutch shudder in the morning with a Subaru clutch, especially if you like to drag race launch your car every now and then. In this case, the lining has been severly overheated and looses some of its cold grip properties. Once it is heated up is normal use it takes up smoothly again. Even the standard, normally driven WRX may on occasion shudder a bit in the mornings. The real problem is not the clutch, but the fact that there are five drive shafts that can easily 'ring'. A cold clutch, especially one with materials that last a long time, is going to have a different slip property when stone cold and a tendency to shudder. This is way passenger cars have soft engine mounts and release valves in the clutch master cylinder.
If you have clutch shudder in the mornings, try using less gas and less slip to get the car underway slowly in the neighborhood. Usually four or five stop signs will get enough heat in the disk that the shudder goes away. I can make mine shudder or I can remember to take it easy first few standing starts.

Clutch shudder is common according to a review of the WRX on website http://uniquecars.carpoint.ninemsn.com. … fault.aspx

Subaru must be getting fed up of hearing about this clutch judder issue and have stopped trying to fix it under warranty!!!

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Re: Dual Mass Flywheel Issues Resolved

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MY02RX;119521 wrote:

Peter Mikeska (Service Manager) of Subaru Docklands just called to say that if I changed to a single mass flywheel, the same problem would come back after 15 to 20k.

His view is that judder is caused by hot spots on the clutch and it is best to feather the throttle at 12 to 1500 rpm when I have judder and the problem will go away.

Their experience is that the problem exists for both single mass flywheel and dual mass flywheels. The reason the single mass was changed to a dual mass was to reduce clutch judder, but that didn't work either.

The clutch shriek is apparently caused by dry bearing/spacers. Even though they were replaced along with a clutch assembly three years/40k ago, over time the problems have returned as the bearing became dry again and the clutch developed hot spots.

He suggested that you would see blue hot spots on the clutch if it was removed. He also suggested it is a common feature of four wheel drive cars.

He confirmed that my clutch is only 40k old and they should last 100k for a careful driver, so clutch wear is not an issue.

I queried why there is a service bulletin in America to change the flywheel to single mass to resolve this issue if it does not fix the problem, but he just talked about how there are various therories, but in his experienec, changing to single mass flywheel does not work for long and the same problem returns.

I suggested it was a vibration issue, that if it were hotspots, these could be removed by feeding the clutch in at 3000 rpm to remove the surface of the clutch, but that hadn't worked. He suggested it was a feature of four wheel drives and common.

Also, Subaru Assured warranty will not cover this kind of problem when it is due to wear or inherent in the design, they will only cover mechanical defects/failures.

In short, Subaru Australia do not accept these problems as a design fault that is fixed by changing to single mass flywheel and is something that is inherent in four wheel drives.

I believe that is the end of the story, so looks like I will soon become an ex-Subaru owner when the warranty runs out. I would expect short drivetrain life and expensive clutch repairs in the near future, so I am not going to keep this car if it is an inherently flawed design. Never had any clutch problems with two wheel drive cars, I like the look of the Honda Euro or Lexus IS200!!!

Any thoughts or comments?
The guy is trying to fob you off. I had the DMF replaced with a solid mass and a new clutch a couple of months ago an I can assure you it has fixed the problem. I get no shudders even on cold mornings and the squark is gone. I got the clutch and flywheel for free and only had to pay $700 for labour. Hope this helps

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